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Yes, we’re happy to explore custom retreat dates for private groups. If you have a group interested in a Culture Retreat outside our scheduled offerings, we’d love to discuss your ideal timing, group size, and preferences. Availability depends on our calendar and partner accommodations in Taiwan, so the earlier we connect, the better. description

Yes—conditionally. While our Culture Retreats are designed as luxurious, immersive experiences for adults, we welcome families with children on a case-by-case basis. To ensure the best experience for everyone, we schedule a 20-minute conversation with each participant (or family) before confirming a booking. This gives us a chance to learn more about your children and determine whether a standard Culture Retreat or one of our specially designed Family Culture Retreats would be a better fit. Our top priority is the enjoyment and comfort of all guests, so we take care to ensure that every group is a harmonious match.

You’ll mostly hear Mandarin Chinese during our Retreat with some Taiwanese from the older generations.

We’ll do the translating for you and even teach you a few fun phrases and how to order your tea in Mandarin.

Yes—absolutely. In fact, I truly believe Taiwan is one of the safest places I’ve ever lived or visited. It might even be one of the safest countries in the world. To give you an idea: it's completely normal to walk alone at night or take a taxi by yourself late in the evening and feel totally at ease. Personal safety, hospitality, and a strong sense of community are just part of everyday life in Taiwan.

Yes. We travel to Taiwan regularly and feel completely safe—if we didn’t, we wouldn’t be hosting retreats there. Our local partners and friends continue daily life without concern, and major international companies still send employees to Taiwan weekly. (Updated May 29, 2025)

In the highly unlikely event of a national lockdown affecting retreat dates, you’ll have the option to transfer to a rescheduled retreat or receive a full refund.

• These items are made-to-order and ship directly from our production partner.  We always make this clear on these product pages.

• Because it's made to order, it could take up to 14 days to arrive.

• You’ll get an email every time any items of your order are shipped.

Because of the nature of our made-to-orders items (they are printed / created / made just for you), we are unable to offer returns or exchanges on these products unless the item arrives damaged. We always make this clear on these product pages. Email triciapomering@gmail.com should you have any q’s. We’re here to help!